Privacy Policy
Last updated: April 16, 2026
1. Information We Collect
We collect information you provide directly, such as when you register an account, add properties or tenants, or contact our support. This includes name, email address, company details, property data, and payment information processed by our payment partners.
2. How We Use Your Information
We use your information to provide and improve the Platform, process payments, send important notices about your account and subscription, provide customer support, and comply with legal obligations.
3. Data Isolation
Each organisation on our platform operates in a fully isolated environment. Your tenant data, financial records, and property information are completely separate from other organisations. No user of another organisation can access your data.
4. Data Security
We implement industry-standard security measures including 256-bit SSL encryption, regular security audits, and daily backups stored in geographically distributed data centres. Access to your data is strictly controlled.
5. Data Retention
We retain your data for as long as your account is active. Upon account cancellation, you may request deletion of your data. We will delete your data within 30 days of such a request, except where we are required by law to retain it.
6. Third-Party Services
We may use trusted third-party services for payment processing, email delivery, and analytics. These providers are bound by strict data processing agreements and may only use your data to provide their services to us.
7. Contact
For privacy-related questions or to exercise your data rights, please contact us at support@landlordos.com.